Shipping policy

3.1 Delivery Locations

We deliver across serviceable PIN codes in India through our authorised courier partners. Serviceability for your specific location is confirmed at checkout using your PIN code.

3.2 Order Processing Time

Orders are processed and dispatched within 4 to 5 business days of successful payment confirmation. Processing timelines may extend slightly during weekends, public holidays, sale/promotional periods, or unforeseen operational circumstances — in such cases, we will make reasonable efforts to notify you.

3.3 Estimated Delivery Timeline

Zone	Estimated Delivery (post-dispatch)
Metro cities	4 to 5 business days
Non-metro / Tier 2-3 cities	4 to 5 business days
Remote / restricted areas	4 to 5 business days (may extend based on courier serviceability)

Actual delivery timelines may vary depending on the destination PIN code, courier network availability, weather, and other logistical conditions beyond our control.

3.4 Shipping Charges

Applicable shipping charges, if any, are displayed transparently at checkout before payment is completed. Free shipping may be offered above a specified order value or during select promotional campaigns, subject to the terms of that offer.

3.5 Order Tracking

Once your order is dispatched, a tracking link or tracking ID will be shared with you via SMS, email, or WhatsApp so you can monitor your shipment's status in real time.

3.6 Cash on Delivery (COD)

Where enabled, COD is available in select serviceable PIN codes, subject to a nominal COD handling fee (if applicable) shown at checkout. COD may not be available on all products or order values.

3.7 Delayed Delivery

Delivery may occasionally be delayed due to courier constraints, adverse weather, public holidays, incorrect address details, high order volumes during sales, or other logistics disruptions. We will make reasonable efforts to keep you informed and assist in resolving delivery delays promptly, generally within 4 to 5 business days of the issue being reported.

3.8 Incorrect or Incomplete Address

Customers are responsible for providing a complete, accurate delivery address and a reachable mobile number at checkout. If delivery cannot be completed due to incorrect or incomplete information provided by the customer, additional delivery attempts or re-shipping charges may apply.

3.9 Package Damaged in Transit

If your package appears visibly tampered or damaged at the time of delivery, we recommend recording an unboxing video and notifying our customer support within 4 to 5 business days of delivery so we can promptly investigate and resolve the issue.

3.10 Failed Delivery Attempts

If delivery fails because the customer was unavailable, refused the shipment, or provided incorrect contact/address details, the order may be returned to our facility. Any applicable re-shipping charges will be communicated to you before a second attempt is made.

3.11 International Shipping

We currently deliver only within India and do not offer international shipping at this time.

3.12 Contact Us

For shipping-related queries:

Email: sraviparkash@gmail.com
Phone / WhatsApp: 80109 11313